If you are dissatisfied with our services for any reason, please speak to your assigned accountant in the first instance and they will try to resolve the issue where possible. If you do not feel that your matter has been adequately dealt with, please follow the escalation process below:
The Institute of Chartered Accountants in England and Wales Complaints Procedure
Please see the below link for the ICAEW website. The below page gives information on how to make a complaint, the complaint form to be filled in, and the processes and procedures once the complaint has been received and logged by them.
There is also some useful information relating to when a complaint should be made to the ICAEW.
MGCS specialises in providing accountancy services for contractors and temporary workers in a wide range of professions.
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